top of page

User Agreement

Important Policies

By using Raw Vibes Pet Food, you acknowledge and agree to abide by these terms and conditions. We reserve the right to modify or update these terms at any time without notice. Please review these terms regularly for updates. Your continued use of the site after any changes signifies your acceptance of the new terms. If you do not agree with any part of these terms, please refrain from using our services. This agreement governs your use of our website and services, ensuring clarity and mutual respect.

All products sold by Raw Vibes are RAW unless otherwise stated in the product description.  Please use common safety practices when handling our products.  Even though our freeze-dried meats are dry and shelf-stable when stored appropriately, they are still raw meats!  Wash your hands and any surfaces the products were in contact with thoroughly. 

All products sold by Raw Vibes are described in detail so you can be sure of what you are purchasing.  All ingredients and processes are listed.  All ingredients are made from human grade meat; however, our food is not intended for human consumption.  Many of our products contain ground bone (which is listed in the description where applicable).  Our products are meant to be fed either as packaged or rehydrated with clean, fresh water added.  You may also choose to add them to your pets' current diet or mix with other ingredients you purchase elsewhere.  Raw Vibes cannot be held responsible for any errors in handing of our products including method of storage, cooking (not recommended!), rehydrating, mixing with other items (whether other commercial food or human foods), or your animals' individual dietary needs whether diagnosed or not. 

 

Our staff can make recommendations, but ultimately the choice is yours how and what to feed your pet.  We regularly process a large variety of meats in our facility and it is possible that on occasion cross-contamination can occur between protein types.  If your animal has any known allergies or food intolerances, please contact us prior to ordering so we can advise you on whether or not we can accommodate. 

We cannot diagnose any illness or address specific dietary concerns.  Your veterinarian is the best resource for animals with dietary-related issues.  Every product sold by Raw Vibes has been fed to our own animals with excellent results.  We have not fed any type of commercial food in many years and our animals have thrived!  By purchasing from Raw Vibes you agree that you have done your own research and/or consulted with your veterinarian and are taking responsibility for your animals' diet.

Returns and Refunds Policy

At Raw Vibes Pet Food, customer satisfaction is a top priority!  Please refer to our Refund Policy Page for details.

Privacy Policy Update

We value your privacy and are committed to protecting your personal information. Our practices comply with applicable laws to ensure your information remains secure. We may utilize your information to enhance your shopping experience, process payments, and communicate with you regarding your orders. We never sell or share your information with third parties without your consent. By using our website, you consent to our data practices.  

bottom of page